2024
Founded
50+
Team Members
10M+
Calls Handled
500+
Customers
Our Story

Born from frustration

We've all been there—stuck on hold, listening to the same music loop, waiting for a simple answer. In 2024, we decided enough was enough.

Our founders came together with a shared vision: what if every customer call could be answered instantly, by an AI that actually understands context, emotion, and nuance?

Today, Matis Voice powers customer support for hundreds of businesses, handling millions of calls with human-like understanding. We're just getting started.

"The best customer service happens when the customer doesn't have to wait."

— Matis Voice founding principle

Values

What drives us

Customer First

Every decision we make starts with one question: does this make things better for the end customer? If not, we don't do it.

Radical Transparency

No hidden fees, no confusing pricing, no surprises. We believe trust is built through honesty, not marketing speak.

Continuous Improvement

AI is evolving rapidly, and so are we. We ship improvements weekly and never stop pushing the boundaries of what's possible.

Privacy by Design

Your customers' data is sacred. We build privacy and security into everything we do, not as an afterthought.

Team

Leadership

MJ

Matthew Joa

Co-Founder & CEO

Former ML lead at Google. Stanford CS.

SK

Sarah Kim

Co-Founder & CTO

Ex-OpenAI research. MIT PhD.

JC

James Chen

VP Engineering

Built voice systems at Amazon Alexa.

AR

Alex Rivera

VP Product

Former product lead at Twilio.

Journey

Our Timeline

Q1 2024

Company Founded

Started with a team of 5 in Toronto

Q2 2024

Seed Funding

Raised $8M from top VCs including a]16z and Sequoia

Q3 2024

Beta Launch

First 50 customers onboarded, 1M calls handled

Q4 2024

General Availability

Launched to the public with 40+ language support

Q1 2025

Series A

$25M round led by Index Ventures

Today

Scaling Up

500+ customers, 10M+ calls, 50+ team members

Get Started

Ready to transform your calls?

Join hundreds of businesses using Matis Voice to deliver exceptional customer experiences.

Contact Us